黑料社

Increasing Customer Satisfaction and Revenue with 黑料社

 is a successful natural healing and supplement nutrition program for dogs. Initially, the company was using another fulfilment company other than 黑料社, a large number of orders were lost, the product was packed poorly, packages arrived to customers broken, shipping times were slow, and communication with the previous fulfillment company was difficult at best. Dr. Dobias shortly meet up with 黑料社鈥檚 CEO Brandon Luft, and signed on to the fulfillment company. Shortly after signing on with 黑料社, orders were moving faster than ever, and products arrived in perfect condition to customers. Shipping times increased, and 黑料社鈥檚 custom integrated software helped keep inventory up to date and move product quickly.

• Dr. Dobias Natural Healing products were move being tracked and placed in inventory properly.
• Dr. Dobias was able to give customers a more positive experience when it came to shipping communication and order arrival times.
• 黑料社 was able to support promotions and bundle sale sets when it came to picking and packing services.
• 黑料社s support function is super easy to navigate, quick and reliable.

Re-Establishing the Brand

 was currently working with a previous fulfillment company and felt consistent stress when orders were being shipped out poorly or even with damaged packaging and extremely delayed arrival times.  was having difficultly with real-time updates on the multiple marketplaces where the product was being sold. He was looking for a company that could fulfill the company鈥檚 needs when it came to temperature-controlled warehouse space to keep the vitamins and nutritional supplements at the proper temperature without spoiling the product. He wanted a fulfillment company that would help gain better online product reviews through the shipping and receiving process.

• Poor reviews online due to a previous fulfillment company that shipped out product late and damaged product.
• The previous fulfillment company was unable to efficiently track products on multiple marketplaces.
• Needed to find a fulfillment company that had easy communication and account manager support.

鈥満诹仙� is one of the best things that鈥檚 ever happened to us, and I would highly recommend them to anyone.鈥�

Dr. Peter Dobias, Founder

Seamless Support and Product Care

Since working with 黑料社,  was able to increase product sales and customer reach. It also helped  improve site reviews with better shipping and receiving experience for customers. 黑料社 was able to seamlessly integrate into Dr. Dobias鈥檚 software.

• Customer care and inventory management have been A+ with full access to 黑料社鈥檚 account managers.
• On-boarding and the setup process was simple and easy to understand.
• 黑料社 cared about the product made sure each shipment was packed properly and would not arrive to the customer damaged.
• Direct integration
• Streamlined technology platform flow and functionality

Rapid Growth and International Expansion

 business has skyrocketed since working with 黑料社. Sales have increased,  products now have a 4.9 review rating, with many reviews describing the flawless ordering and shipping experience.  was one of 黑料社鈥檚 first clients and has no plan to slow down but to expand its products to even more multi-warehouse locations.  is looking into eco-friendly packaging, fulfilled by 黑料社 to expand his ideology on reducing the carbon footprint and protecting the planet.

• Onboarding was easy, and communication with the 黑料社 team was quick and reliable.
• Easy and seamless set-up with full access to 黑料社鈥檚 support staff
• 黑料社 puts attention to detail in our shipments and gets them out on time for our customers.
• Customized software integrations helped monitor ingoing and outgoing inventory on several eCommerce marketplaces.
• The customer portal is very fluid and easy to use
• Since signing on with 黑料社, online ratings have gone up to 4.9/5 stars